All Systems Operational

About This Site

This is where the Avast Business Support and Ops teams communicate any system issues and upcoming maintenance with our customers. If you are experiencing problems, but do not see your issue listed on this site, please contact Customer Support..

Uptime over the past 90 days. View historical uptime.
DE CloudCare ? Operational
90 days ago
100.0 % uptime
Today
Backend Services   ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Services   ? Operational
90 days ago
100.0 % uptime
Today
Portal   ? Operational
90 days ago
100.0 % uptime
Today
Content Filter   Operational
90 days ago
100.0 % uptime
Today
US CloudCare ? Operational
90 days ago
100.0 % uptime
Today
Backend Services   ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Services   ? Operational
90 days ago
100.0 % uptime
Today
Portal   ? Operational
90 days ago
100.0 % uptime
Today
Content Filter   Operational
90 days ago
100.0 % uptime
Today
Billing Services   Operational
Antivirus Services   Operational
ESS Services   Operational
SWG   ? Operational
Cloud Backup   ? Operational
Remote Control   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CloudCare v4.5.0 Release Dec 19, 09:00-10:00 EST
Avast Business CloudCare 4.5.0 has been scheduled for release on December 19, 2018 at 14:00 UTC. This release introduces a new Antivirus client, new Cloud Backup client, an addition to the new restart feature, and several bug fixes. There will be approximately 5 minutes of downtime during this maintenance window. Services affected during this downtime include:
• shopping cart
• ability to add new customers
All other services will remain operational. More information is available in the Avast CloudCare Community.

*Please note: a restart of the workstations will be required after installing this update.

For status updates, subscribe to the CloudCare Statuspage.
Posted on Dec 14, 12:43 EST
System Metrics Month Week Day
CloudCare US Portal
Fetching
CloudCare Germany Portal
Fetching
Past Incidents
Dec 19, 2018

No incidents reported today.

Dec 18, 2018

No incidents reported.

Dec 17, 2018

No incidents reported.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018
Email Anti-Spam Planned Maintenance
Completed - The scheduled maintenance has been completed.
Dec 14, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 01:01 EST
Scheduled - Unfortunately, the ESS security team has identified a small security vulnerability which requires an immediate hot-fix/maintenance window.

ESS engineers will be conducting this maintenance on Friday, Dec 14, 2018, between the hours of 0100 and 0500 EDT (UTC -4).

During this small maintenance window, the ESS user interface maybe inaccessible and users may experience periods of delivery latency. All operations around the platform will resume immediately after the maintenance window.
Dec 11, 12:21 EST
Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

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